Bill Hackathorne is a Principal Technical Support Engineer at Oracle, specializing in Cloud applications and ETL development. They have extensive experience in technical support and application development, having worked at Reynolds & Reynolds from 1994 to 2008, where they developed reporting solutions and provided training. At Oracle since 2008, Bill diagnoses and resolves technical issues related to Enterprise Performance Management Cloud applications and leads collaboration on complex customer issues. Bill holds a degree in Computer Information Systems from the University of Dayton and an AS in Business Administration from Sinclair Community College.
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