Carsten Ratzlaff

Carsten Ratzlaff is an experienced sales leader currently serving as the Director of Sales Development & Strategy for Customer Experience at ORACLE Deutschland B.V. & Co. KG since August 2006. In this role, Carsten is responsible for developing and implementing growth strategies in Customer Experience, managing a team focused on identifying and realizing new business opportunities, and collaborating with stakeholders to optimize the go-to-market strategy for CX solutions. Prior to this position, Carsten held roles such as Fusion Applications Sales Leader and Industry Sales Development Leader for Northern Europe at Oracle, where responsibilities included driving demand and improving pipeline development. Carsten’s career began at Siebel Systems Deutschland GmbH as a Lead Solutions Specialist, enhancing sales effectiveness and customer satisfaction. Educational credentials include a degree from Bundeswehr University Munich obtained between 1982 and 1986.