Cedric Santizo is the Director of Risk Management for Latin America at Oracle Customer Support Services, bringing over 20 years of consulting experience across various industries, including telecommunications and banking. Cedric has effectively managed multicultural and remote teams, focusing on delivering business solutions and understanding client needs. With a strong background in project management and expertise in CRM solutions, Cedric has worked internationally in Brazil, Costa Rica, Colombia, and the United States. They hold multiple degrees, including an MBA from EGADE Business School and a degree in Computer Systems Engineering from Tecnológico de Monterrey.
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