Chad Gould is a skilled Customer Success Manager with over five years of experience in customer success management, currently contributing to Oracle's mission by guiding clients through their cloud journey. Previously, they managed a $300M account at Broadcom, maintaining a 98% renewal rate while developing strong relationships with global stakeholders. Chad has also held senior roles at CA Technologies, where they led cross-functional teams to drive customer satisfaction and implemented strategic plans. They earned a Bachelor of Arts in Human Resource Management from Michigan State University and a Bachelor of Science in Information Systems from the University of Massachusetts Lowell.
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