Christopher (Scott) Cason is a Senior Technical Support Engineer with over 14 years of experience in Cloud SaaS environments and more than 20 years in customer support. They have extensive expertise in Oracle HCM, technical troubleshooting, implementation support, and internal training development, and are recognized as a Subject Matter Expert in Fusion HCM Core HR. Previously, Christopher worked at companies including Oracle, Bank of America, and Citi, where they developed training programs, improved process efficiencies, and led cross-functional collaboration efforts.
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