David Acorn is an experienced Enterprise Support Leader with over twenty-six years in Information Systems and Customer Service. Acorn holds a Bachelor of Science in Information Technology from the University of Phoenix and has held various roles, including Service Delivery Lead at IBM and Technical Support Manager at iLinc Communications, where they built teams and streamlined processes. Currently, Acorn serves as the Production Support Senior Manager at Oracle, having previously led Technical Account Managers at Amazon Web Services, focusing on driving customer satisfaction and technical support excellence.
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