David Fernandez is a seasoned Customer Success Leader with over 12 years of experience connecting brands, technology, data, and consumers to enhance engagement and loyalty. They began their career as an Analyst in Client Consulting at The Nielsen Company before taking on various roles at CrowdTwist, Inc., where they advanced to Director of Client Success. David has held the position of Head of Client Engagement focusing on Loyalty Product Strategy and Growth at Oracle since 2020. They earned a Bachelor of Science in Economics with a Concentration in Marketing from the University of Pennsylvania's Wharton School and are currently pursuing further education at Copenhagen Business School.
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