Debbie Dales

Debbie Dales has extensive experience in sales, customer service, and training across various companies. At Concentrix, as a Sales & Customer Service International Specialist, Debbie surpassed sales goals by over 10%. While at Foundever, Debbie served as a Learning Specialist Lead for Sears and HMD-Nokia, where responsibilities included conducting training and evaluating program effectiveness. Debbie also held the position of Team Manager at HMD-Nokia, overseeing statistical analysis and coaching agents to improve performance. Additionally, as a Learning Specialist at Just Energy, Debbie focused on training effectiveness and mentoring supervisors. Prior experience includes a role at Teleperformance as a Mentor and Support Specialist, and currently, Debbie is a Senior Sales Enablement Facilitator at Oracle, ensuring high-quality training delivery and collaborating with various departments in developing training content.