Denise Nelson is a Principal Technical Support Engineer at Oracle, where they provide customer support for Oracle Recruiting Cloud and work on troubleshooting complex cases. They previously served as an ITSM Systems Administrator and Application Administrator at the University of Montana, leading a team that implemented a service management solution to enhance operational efficiency. Denise's career also includes roles in technical support and management at various organizations, including the University of Montana and Washington Corporations. They hold an Associate's degree in Management Information Systems from The University of Montana and a Bachelor of Science in Therapeutic Recreation from the University of North Carolina at Greensboro.
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