Elena Badea is a Senior Service Delivery Manager specializing in ensuring successful IT service delivery to strategic customers at Oracle. With a background in customer relationship management at ING, which included roles as a Customer Relationship Officer, Business Relationship Manager, and Team Leader, Elena developed strong skills in client service and team management. Elena holds a Master's degree in Psychology from the University of Bucharest, which complements their expertise in handling sensitive customer escalations and driving cloud adoption.
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