Eric Hawley is a Senior Director at Oracle, with over 30 years of experience in customer support. They have held various leadership roles since joining Oracle in 1998, where they have focused on transforming support operations and enhancing customer satisfaction. Prior to Oracle, Eric served as Manager of Sales Engineering at Micro Design International from 1989 to 1998. They are currently pursuing a Bachelor's degree in Business Management and Management of Information Systems at the University of Central Florida.
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