Eugenia R. is a Principal Technical Support Engineer at Oracle, bringing over 10 years of experience in the IT industry. Previously, Eugenia served as a Senior Application Support Engineer at Citi, where they led the Markets team and managed incidents with SQL Server and Autosys. Prior to that, Eugenia held roles at TATA Consultancy Services as an L3 Application Support Lead and Application Support Analyst, demonstrating expertise in production support and incident management. Eugenia began their career as a Database Analyst at Tecmarketing, focusing on SQL Server and application development. They earned a degree from the Instituto Tecnológico de Tlalnepantla from 2004 to 2009.
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