Franck Denoyel is a Global CSM Customer Success Center and Business Operation Leader at Oracle, where they lead an international team of over 50 individuals, focusing on driving business strategy and enhancing operational processes in the SaaS and PaaS/IaaS sectors. With extensive experience at Oracle since 2007, they held various leadership roles, including Consulting Business Operation Director for EMEA and Cloud CSM & Consulting Business Operation Senior Director, overseeing a portfolio of 6000+ customers. Franck is passionate about fostering team talent to improve business performance and customer satisfaction and holds a degree from Cranfield University's School of Management.
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