Frank Chen is a Senior Manager at Oracle, where they manage software development and collaborate with teams in the US and India to resolve customer issues and enhance global carrier success. Previously, Frank held roles as Principal Member of Technical Staff and Sustaining Software Engineering Manager at Oracle, where they focused on customer support and problem resolution for various products. Prior to this, Frank worked as a Product Verification Engineer at Tekelec and as a Software Tester at Alcatel-Lucent, ensuring the quality of wireless and CDMA2000 products. Frank earned a Master's degree in Communication Systems from Xi'an Jiaotong University.
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