Greg Kassabian is a Principal Program Manager with over 27 years of broad IT experience and 15+ years of enterprise-level IT Service Management (ITSM) expertise. Certified as an ITIL v4 Managing Professional, they have successfully managed teams while implementing critical ITIL processes at organizations such as Blue Shield of California and PG&E. A passionate leader and energetic visionary, Greg continually seeks to innovate and enhance operational efficiency through process excellence and data-driven decision-making. Currently, they pursue an MBA in Business Administration at Colorado State University and a BS in Computer Engineering at California State University-Fresno.
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