Gregg Erickson is the Senior Director of the Voice of Customer Program at Oracle, where they lead initiatives to enhance customer engagement and satisfaction in the cloud journey. With over 20 years of experience across various sectors including SaaS, telecommunications, and e-commerce, Gregg has held pivotal roles in customer success at companies like BitTitan and Tableau Software. They are known for their ability to mentor teams, drive product innovation, and improve customer experiences through data-driven insights. Gregg studied Business Administration and Management at Highline College, where they continue their education.
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