Guillermo Ayala is an experienced IT professional with a strong background in cloud platforms, networking, and technical support. Currently serving as a Senior Cloud and Security Support Engineer at Oracle since May 2024, Guillermo previously held roles at EPAM Systems as a System Engineer focused on Google Cloud Platform, and BMC Software as a Specialist Technical Support Analyst for BMC RemedyForce. Guillermo's experience also includes positions as an IT/Telecom and Validation Engineer at TCL Communication, a Network Engineer at Telenet de México, and a Data Center Engineer at Universidad Politécnica de Madrid. Education includes a Master's degree in Information Technology from IEU Universidad and an Engineer's degree in Information Technology from Universidad Tecnológica Fidel Velázquez.
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