Hartmut Gräfenstein is a Principal Application Expert at Oracle, with 15 years of experience in Siebel Configuration and Support and 2 years in CPQ. Previously, Hartmut worked as a CRM Inhouse Consultant at Intershop Communications and as a Senior Configuration Specialist at Siebel Systems. Hartmut holds a degree in Informatics and Electrical Engineering from Technische Universität Ilmenau, awarded in 1998.
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