Henna Vaid is a highly motivated Principal Support Engineer with over 12 years of experience in the E-commerce technology stack, currently focusing on Commerce Cloud. Previously, Henna held positions at various companies including Oracle, Salesforce, and Infosys, where they successfully provided technical support, led team operations, and contributed to system customizations. Henna's expertise encompasses troubleshooting, diagnostics, and documentation, further evidenced by a Bachelor of Technology in Computer Science and Engineering from Kurukshetra University.
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