Ingrid Balan has extensive experience in the banking and technology sectors, beginning as a Call Center Specialist and Teller at Raiffeisen Bank Romania, where responsibilities included executing banking transactions, providing customer service, and resolving complaints. Ingrid advanced to roles such as Support Manager at BIC, overseeing a team of Service Desk Engineers and improving service levels, and became a JD Edwards Financial Consultant at Beoley Mill Software Ltd., focusing on troubleshooting and training. Ingrid's career continued with positions at Oracle, including Presales Engineer and Project Lead for RFP Automation, where contributions involved modernizing sales processes and enhancing technical support for JD Edwards applications. Currently, Ingrid serves as Co-Owner of VMU Life Simplified, offering professional organizing workshops to enhance organizational wellbeing. Education includes a Master's degree in Economy and a Bachelor's degree in Commerce, complemented by a Graphic Design certification.
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