Jacob Danforth is currently the Director of Customer Support for Fusion SCM Cloud at Oracle. With extensive experience in customer care and application support, Jacob previously held positions as Executive Director of Customer Care and Director of Global Application Services at GHX. They have demonstrated a commitment to enhancing customer satisfaction and creating high-performing teams throughout their career. Jacob holds a Bachelor of Arts in Economics from Colorado State University and is certified in Service Capability & Performance and Agile methodologies.
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