James Smith is a Senior Deal Manager at Oracle, where they manage complex transactions covering licenses, cloud, consulting, and hardware. They previously held roles at Microsoft as an Internal Software Asset Management Engagement Manager and Licensing Operations Specialist, contributing significantly to revenue targets. James began their career in customer service at Banco Santander and Waitrose, where they excelled in customer experience and complaint resolution. They earned a Bachelor's Degree in Business Studies from the University of Chichester.
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