Jamie Macaluso is a seasoned Customer Success Champion with over 20 years of experience in technical business-to-business sales and support. Previously serving as an Air Force Officer, Jamie excelled in leadership roles, managing various teams and overseeing critical operations in the United States and Iraq. Most recently, Jamie has contributed to Oracle as a Principal Advisor on the Complex Resolution Team, where significant revenue generation and customer retention strategies were implemented. Jamie holds a Master's degree in Sport and Fitness Administration from American Military University and a Bachelor's degree in Human Resources Management from California State University-Dominguez Hills.
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