Jeeves S. is a seasoned technical support professional with over a decade of experience, currently serving as a Senior Principal Technical Support Analyst at Oracle. Previously, they held roles such as Principal Technical Account Manager and Principal Technical Support Analyst at the same company, focusing on delivering customized solutions and enhancing client satisfaction. Jeeves began their career as a Technology Consultant at Staples Business Depot and has also worked in various technical and analytical positions at renowned organizations, including IBM Canada Ltd. and YMCA. They hold a Bachelor of Commerce in IT Management from Ryerson University, along with certificates in Project Management and Cloud Computing.
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