Jeff Thomas is a Principal Technical Support Engineer at Oracle, leveraging over 15 years of experience in technical support, implementation, and business analysis. They are a techno-functional expert in Oracle HCM Cloud, specializing in various modules, including Absence Management, Payroll, and Benefits. Having previously held roles at organizations such as the University of Utah, Convergys, and Ceridian, Jeff has proven expertise in delivering impactful solutions and driving customer success. They are currently leading SCRUM calls and managing complex technical support escalations while maintaining a strong foundation in SQL and integrations. Additionally, Jeff holds an Associate's degree from Salt Lake Community College and a Bachelor's degree from the University of Utah.
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