Jessy Jacob has extensive experience in IT, beginning as a System Administrator at IBM from 2006 to 2012, where responsibilities included team management, client engagement, and adherence to ITIL processes. Jessy progressed from a graduate trainee to Subject Matter Expert (SME) and Delivery Lead, overseeing various applications on UNIX and Windows environments while implementing automation and solving incidents. From 2012 to 2013, Jessy worked as a Technical Specialist at HCL Technologies, managing test environments for payment applications and leading teams in incident and change management. Since 2013, Jessy has been serving as an Oracle Middleware Consultant at Oracle, continuing to demonstrate expertise in middleware technologies and support.
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