Joseph R. is an Advanced Service Engineer at Oracle, specializing in cloud infrastructure and certified in Customer Success Management and Oracle Cloud Infrastructure. Previously, Joseph worked as a High Touch Operations Analyst at Cisco, where responsibilities included reviewing operational data, managing stakeholder relationships, and translating technical issues for non-technical teams. Joseph's academic background includes a BSc in Digital and Technology Solutions from the University of Roehampton and A-levels in Mathematics, Physics, and Chemistry from John Port Sixth Form. Joseph has also developed a programming project involving a website for file storage using Node.js and AWS.
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