Jyothi R

Jyothi R is currently a Lead Specialist at Oracle within the Customer Deal Desk, Global SSC. Previously, they served as a Senior Customer Service Lead at Allied Worldwide and held roles as Senior Process Executive and Process Executive at Infosys BPM from 2018 to 2021. With over seven years of experience in customer service, Jyothi has led and mentored teams, managed escalations, and collaborated with various departments to enhance customer satisfaction. Jyothi earned a Bachelor of Computer Application from Sri Jagadguru Renukacharya College of Science Arts and Commerce and also holds a bachelor's degree in Computer Programming from Bangalore University.