Magda Farouk is a Principal Critical Accounts Manager at Oracle Corporation, where they utilize expertise in ITIL and project management to oversee critical client relationships. Previously, Magda held the position of Senior Critical Accounts Manager at Oracle from 2010 to 2014, where they acted as the main point of contact for key support situations. Prior to this, they served as a Senior Support Engineer at Oracle and a Team Leader at DMS, leading project management and technical consulting efforts in various IT roles. Magda has a solid background in professional services and information technology.
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