Mark Decker is a Principal Technical Writer at Oracle, recognized for expertise in documenting enterprise software for network installers and administrators. They utilize DITA and Topic Authoring to create clear documentation, having previously contributed to significant efficiencies at RSA by reducing guide lengths. With extensive experience in Agile environments, Mark has a strong focus on documenting network security, VoIP, and SaaS products. They hold multiple certificates and a BA in Journalism, further enhancing their skills and knowledge in technical communications and cybersecurity.
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