Mauricio Bauer is a Principal Advanced Support Engineer at Oracle, with over 16 years of experience in IT leadership focusing on CRM deployments, enterprise system integrations, and digital transformation across industries such as Telecommunications, Financial Services, and Pharmaceuticals. Previously, Mauricio held roles including CRM Manager at Dish México and SKY Mexico, where they led cross-functional teams and optimized IT strategies to enhance customer experience. Their expertise also extends to mentoring IT teams and providing technical leadership in high-stakes environments. Mauricio obtained a Master’s degree in Strategic Planning and High Management from IEU Universidad and a degree in Systems Engineering from Instituto Politécnico Nacional.
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