Michael Hidrogo

Michael Hidrogo is a seasoned Senior Director of Global Customer Support at Oracle, where they lead operations for multiple SaaS applications and manage a global team of over 100 employees. With extensive experience in project management, Michael has previously held key roles at companies such as Northrop Grumman Corporation, Quantum Corporation, and Intel, where they demonstrated expertise in customer support, operations, and procurement. Michael holds an MBA in Operations and a BS in Management, both from Regis University, along with an AA in Electronic Technology from Pikes Peak Community College. Additionally, their technical qualifications include certifications in Six Sigma and Oracle Diagnostics Methodology.