Michael Wineteer is an experienced Technical Support Engineer currently working with the ZFS Storage Appliance Team at Oracle's Global Customer Services. From 2010 to 2016, they served as a Principal Technical Engineer, diagnosing and resolving hardware and software issues for Oracle's high-end server systems. They also provided backline support for Linux VM hosting as a Senior Cloud Engineer and offered hardware/software support for ZFS appliances. Prior to Oracle, Michael was a UNIX Systems Engineer at First Data Corporation and a Technical Support Engineer IV at Sun Microsystems, where they focused on diagnosing and resolving issues across a wide range of Sun's Sparc servers. Michael earned a Bachelor of Science in Management Information Systems from Bellevue University with a perfect 4.0 GPA.
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