Miguel Gall is a seasoned CX and field service leader with over 15 years of experience in asset-intensive industries such as telecommunications, utilities, and manufacturing. They have held key roles at organizations including Oracle, where they drive transformations in service operations and leverage AI to enhance operational efficiency. Miguel has successfully implemented presales methodologies and led projects focused on improving customer satisfaction and service delivery. They possess a Master's Degree in Telecommunications Engineering from Universitat Politècnica de Catalunya.
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