Mihaela A.

Mihaela A. is a Principal Customer Success Manager at Oracle, specializing in guiding enterprise and public-sector customers in North America through the full lifecycle of Oracle Fusion Cloud (SaaS) solutions. They partner with stakeholders to align business objectives with technology capabilities, focusing on measurable outcomes and long-term value realization. Previously, Mihaela held roles such as Account Executive at Iristel and Customer Care Representative, where they built customer relationships and ensured service satisfaction. Their experience also includes a position at Nokia, where they supported partner onboarding and operational quality in global sales support. Mihaela is committed to innovation and process improvement within customer success.