Mirela Munteanu

Mirela Munteanu is a Senior Service Manager at Oracle Romania, where they focus on non-technical incident management, escalation management, and overall service enhancement for customers. Previously, Mirela held various roles, including Quality Assurance Analyst and Team Manager at Ascensos, where they managed a multilingual team and provided training and coaching. Their experience also includes positions in administrative support and human resources across different companies, as well as a background in sales and customer care. Mirela is currently pursuing a degree in Political Science at the Università degli studi di Palermo.