Nic Qi is a Senior Technical Support Engineer at Oracle, with a notable 12-year tenure in the field, including past roles at Phase Forward and Merck. They have extensive experience providing technical support within the pharmaceutical and biotechnology industries, specializing in clinical trial software solutions. Nic is skilled in troubleshooting software and hardware issues, conducting user training, and leading cross-functional teams. Their commitment to quality customer service has consistently enhanced operations throughout the clinical trial process.
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