Norbert Kovacs is a Senior Principal Service Delivery Manager at Oracle with 18 years of professional experience in ERP application support and service delivery management for Fortune 50 companies. They have 15 years of experience in project management, upgrade planning, change management, and customer management. Over their career, Norbert managed more than 10 full implementations of Oracle's E-Business Suite across General Electric's European operations and provided support for various modules, including HR, Payroll, and Receivables. They hold a Master of Engineering in Information Technology from Budapest University of Technology and Economics, earned in 1997.
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