Omar Garcia is a Senior Director at Oracle with over 10 years of experience in the IT industry, specializing in leadership of support teams with a strong emphasis on customer service. Previously, Omar worked as an IT Intern at Daimler AG and has held multiple managerial roles at Oracle, including America's Manager of GSE Demo Help and America's Functional Support Senior Manager. Omar holds a Bachelor's degree in Information Technology Management from Instituto Tecnológico y de Estudios Superiores de Monterrey and is currently pursuing a PhD in Computer Software Engineering with a focus on Machine Learning.
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