Phil Dixon is a seasoned professional with extensive experience at Oracle, spanning over two decades from September 1997 to the present. Currently serving as Snr Director Agent Experience, Phil has held various leadership positions, including Director Service Automation and Systems Technology Roadmap Director. Previously, Phil worked as EMEA/JAPAC TSC Operations Manager and EMEA CAS Manager. Phil holds a BA in Systems Analysis from the University of the West of England.
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