Rania L. is a Customer Success Manager with a diverse background in IT, encompassing technical and customer-facing roles. Their experience includes software development for a CRM system at Modern Telecom Systems and technical support at Oracle, where they served various positions including Principal Enterprise Account Manager. Rania currently pursues an MBA in Global Business and a Bachelor’s degree in Computer Science at ESLSCA and Ain Shams University, respectively. With expertise in customer relationship management, service delivery, and escalation management, Rania advocates for maximizing customer value and achieving business outcomes.
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