Rick Peno

Rick Peno is a Principal Consultant at Oracle with 11 years of experience specializing in Oracle CRM Service module configuration, implementation, training, and support across the government, manufacturing, and services sectors. They have demonstrated expertise in creating presentations that align standardized business processes with end-user needs, and in developing and delivering training for end users. Prior to Oracle, Rick served as a Senior Functional Business Advisor at SimplexGrinnell and a Senior Technical Support Specialist at Simplex Time Recorder, where they supported technical teams and contributed to product development.