Rick Shi is a Senior Customer Support Engineer at 甲骨文, where they provide support for Primavera Unifier and P6 since 2019. They previously held positions at Avaya as a Customer Support Engineer from 2009 to 2012, and at Aspect Software from 2012 to the present. Rick also worked at Huawei as a Technical Support Engineer between 2005 and 2009, with experience in both Shenzhen and Riyadh. They earned a Bachelor's degree in Computer Science from Dalian University of Technology, completing their studies in 2005.
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