Ritesh Sachdev is a Principal Technical Analyst specializing in CX Application Service Excellence. They began their career as a Consultant at Capgemini from 2005 to 2008 and subsequently held various roles, including Senior Siebel Developer and Principal Consultant at multiple organizations, including Serene India Software Services and Serene Corporation. Ritesh also gained experience as a Senior Software Engineer at Accenture and spent time as a Siebel Developer at Resource Logistics Inc. Ritesh holds a Bachelor of Computer Applications and a Master of Computer Applications, both in Information Technology. Currently, they work as a Principal Technical Support Engineer at Oracle.
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