Roberto Sala is a Lead Automation Engineer at Oracle, specializing in Generative AI, Machine Learning, and Natural Language Processing. With over two decades of experience, Roberto has developed and deployed AI-driven applications, notably enhancing customer support operations through cutting-edge technologies like LLMs and vector databases. Previously, Roberto held various roles including Senior Excel VBA Developer and Senior Systems Engineer, where they implemented automation solutions and data analysis tools. Roberto possesses multiple degrees in Computer Science, Cognitive Science, and Artificial Intelligence, reflecting a strong foundation in both technology and cognitive research. Passionate about advancing AI, they consistently drive innovation in automation and intelligent solutions.
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