Sergio Balcazar is a certified Scrum Master and experienced project manager with a strong background in customer management and technical account management. They worked at Oracle from 2010 to present, where they progressed from Support Account Manager to Senior Technical Account Manager, managing significant service contracts and driving customer satisfaction across public and private sectors. In a previous role at Hospital Clinica del Pueblo “Anna Seethaler,” they developed a database manager to improve record organization. Sergio received the Team Paccesseter Award in 2018 for exemplary teamwork and is known for enhancing service delivery and contract renewal values.
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