Shannon Elbert is a Senior Manager at Oracle, bringing over seven years of experience in client relations, customer service, and technical support. Previously, Shannon served in various roles at Cerner Corporation, including Support Services Owner and Lead Services Success Partner, where they focused on enhancing client satisfaction and managing support services. With a Bachelor of Science in Business Management from Northwest Missouri State University, Shannon is dedicated to driving service excellence and fostering collaborative success strategies that align with organizational goals.
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