Shotaro Ii is an experienced Operations and Process Leader with over 10 years in the field, currently serving as a Regional Process Owner at Oracle. They have a strong track record of enhancing processes and achieving key performance indicators, notably improving operational efficiency across multiple regions. Previously, Ii managed teams in various capacities at FXDD and TDCX, where they excelled in customer support and marketing operations respectively. With bilingual proficiency in Japanese and English, Ii effectively navigates cross-cultural business environments to drive process improvements and stakeholder engagement.
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