Sisir Halder is a Senior Director of Product Engineering with over 20 years of experience in product development and innovative technology solutions. They currently lead the development of the Fusion Agent Experience product within the CX family, which enhances agent interactions through modern design and AI capabilities. Previously, Sisir held various roles at Oracle, where they directed teams to modernize B2B and B2C service tools and contributed to significant improvements in development productivity and customer satisfaction. Sisir's expertise includes SaaS product development, AI, and enterprise architecture, underscoring their impact on driving business transformation.
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