Sue Crew

Sue Crew is the Head of Customer Success for Australia and New Zealand at Oracle, where they lead a team focused on customer adoption, retention, and satisfaction for SaaS clients. With over 25 years of IT management experience, they have a strong background in customer relationship management, business analysis, and cross-cultural communication. Sue has held various roles at Oracle, including Senior Customer Success Manager and Director for multiple initiatives, where they implemented programs that enhanced product support and sales activities. Previously, they worked as a Business Analyst at HiSoft Computers and a Customer Support and Training Consultant at Zedmed Medical Software Solutions. Sue holds a Graduate Diploma in Management Information Systems from Swinburne University of Technology.